When Receiving Your Product

Before signing the cargo report, check if there is any damage or problem in the box of your product. If there is any damage or deficiency, or if the box tape is opened, return your box to the cargo officer without signing any documents regarding the delivery, together with a request for a report to be drawn up. If you fulfill this obligation, your new products will be sent to you immediately. In the event that products with damaged boxes or alleged missing content are received, we are not responsible for the damage or deficiency of the products inside. Please report this situation as soon as possible in writing to our address ** or verbally to our phone number **, along with the contract number.

Our Customer Service

For all your questions regarding your orders and information about the products, you can reach us from anywhere in Türkiye at *** or fill out our contact form to request support.